Training
Human Performance in Maintenance Workshop
No person comes into work intending to have an accident or to cause one. The average Aircraft Maintenance Technician (AMT) is a "can do" type of person who takes pride in his work and is proud of the fact he fixes airplanes. In the "Human Performance in Maintenance Workshop" we characterize (tongue in check) an AMT as a person who "does more and more with less and less until they are able to do everything with absolutely nothing." There is an element of truth in this as we often take necessary risks to get a job done. As we get the job done faster, thanks to experience and luck, we are able to get away with the shortcut and we start to do it that way all the time. Until one day, something goes wrong and an accident occurs.
The "Dirty Dozen" as we call it, are the most common causes of an error in judgment made by an AMT. They are Fatigue, Stress, Norms, Complacency, Distraction, Pressure (often from ourselves), Lack of Communication, Knowledge, Resources, Teamwork, Awareness, and Assertiveness in which in any combination, cause the so-called "careless" error. Management may look at this as a willful disregard for the rules. The person who committed the error may not be aware of what caused him to make it. Often this person will "beat himself up" and vow to be more careful next time. If nothing is done to get at the root cause of the accident then it will very likely happen again.
Beacon Field Corporation is pleased to offer this two day "Human Performance in Maintenance Workshop" to help companies throughout all levels, understand the common causes of error in judgment that lead an incident or accident.
Managers can expect their employees to be better able to assess a situation where a chain of events may occur. They can also expect their employees to implement proactive preventative action to avoid future occurrences or accidents.
This course is a Transport Canada/Industry developed workshop and completion of it qualifies as recurrent training for AMEs.
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